FAQ

Answers To

Frequently Asked Questions

We're the answer to your accounting headaches.

Are your bookkeepers QuickBooks Certified ProAdvisors?

Yes! A QuickBooks ProAdvisor is a professional that has been trained, tested and recognized by Intuit as someone who can guide clients on how to best leverage QuickBooks software, both from the technical and the accounting perspective. They have been given access to training materials, software tools, and dedicated support resources from Intuit to ensure they can provide you with hands-on expertise when you need it.

Will I always have the same bookkeeper?

Yes! We assign a dedicated bookkeeper to each full-service client to ensure consistency and efficiency. We want to simplify your business finances as much as possible. That means you shouldn't need to worry about who's handling your books month to month. We've got you covered.

How do you price your services?

Our bookkeeping services are priced on a fixed-fee basis, but the cost is customized for each client depending on their specific business needs. We offer Base, Full and Premium level price packages, and can do monthly or weekly bookkeeping (billed monthly or weekly). Quickbooks Online and Receipt Bank are both included in all service packages, so you will not need to incur this additional cost.

Do you use QuickBooks exclusively?

Yes! We firmly believe Intuit's accounting software is the leading choice for small to medium-sized businesses such as yours. If you are currently using another platform, we will work closely with you to seamlessly transition your data, systems, and apps. If you would rather not use QuickBooks, we will gladly refer you to another excellent bookkeeping agency.

What kind of reports should I expect to get?

We provide simple, easy-to-understand reports so that our clients get a crystal clear view of their business finances at any time. We can provide these reports on a weekly or monthly basis, depending on your specific needs. Of course, our bookkeepers will happily answer any questions you might have regarding your report.

Are you a virtual firm? What if I need an accountant to be in my office?

Accrew is a 100% virtual firm. Our dedicated bookkeepers work remotely, allowing them to have flexible schedules and be as productive as possible. If you are seeking an accountant or bookkeeper to make on-site visits, we will be happy to give you an excellent reference.

We are here to help

Still have questions?

We've got the answers. Our goal is to make your business finances as simple as possible so you can focus on running your business.

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